Privacy Policy
BACKGROUND
The Indian Privacy Law came into effect on April 11, 2011, on notification by India’s Ministry of Communications and Information Technology, which notified the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 under the Information Technology Act, 2000 with necessary provisions under the said rules.
APPLICABILITY
This privacy policy of Pentad securities private limited (herein referred to as PSPL & Pentad interchangeably) shall also apply to all employees, stakeholders, our branches, business associates (including Authorized persons & sub-broker), and subsidiaries located abroad, especially, in countries which do not or insufficiently apply the Privacy rules, to the extent local laws and regulations permit. When local applicable laws and regulations prohibit the implementation of these requirements, the same shall be brought to our notice.
CONTENT
At PSPL, we are committed to protecting your privacy (personal and financial information) in accordance with Indian privacy laws or professional ethics permits. This Privacy Policy describes our current policies and practices in relation to the handling and use of personal information.
SALIENT FEATURES
- Sensitive Personal Data/Information (SPD) – PSPL takes due care in dealing with information generally, personal information and “sensitive personal data or information” (“hereinafter, SPD”). SPD is defined to cover the following: (a) passwords, (b) financial information such as bank account or credit card or debit card or other payment instrument details; (c) physical, physiological, and mental health conditions; (d) sexual orientation; (e) medical records and history; and (f) biometric information. It may be noted that SPD deals only with information of individuals and not information of businesses.
- Information Gathering and Management - The information is provided when you open the broking/trading and /or Demat account or register with us to receive certain services or products of PSPL, such as online/offline share trading, etc. We provide any/all information that the regulatory body either asks for in the form of mandatory & non-mandatory submission or as desired by us to manage the organisational risk. On some pages (physically or electronically) we provide a form for you to enter your details so we can contact you back or to process further for providing the services, where we ask for your name, email address, PAN, contact number, and your location, etc. to respond to your inquiry. We give you the option to improve our response to you. We also use your information to send you requested product information and promotional material and to enable us to manage your ongoing requirements and our relationship with you. We may occasionally notify you about new services and special offers, events, or articles we think will be of interest to you. We may send you regular updates by email or by post on related matters. If you do not wish to receive it, email or write to us. We strive to maintain the reliability, accuracy, completeness, and confidentiality of the personal information we hold and to protect its privacy and security. We keep personal information only for as long as is reasonably necessary for the purpose for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements, We hold the information we collect from you in both electronic and hard copy format on our office premises. We put our best effort to ensure that your information is safe by implementing physical security on our premises and requiring passwords to access our electronic systems. We do not sell, trade, or rent your personal information to others; however, under certain below-mentioned circumstances, we share your information
- On asked by any of the regulators including SEBI, RBI, FIU, GOI, etc. As a part of normal business to provide the service like demat & trading
- wherein registration & providing information are compulsory as part of normal legal/regulatory purposes required by the Securities and Exchange Board of India and other regulatory and government entities
- Wherein we invite selected third parties to participate in offers or to provide the services availed by you or may be availed in the future.
- Where in for a business perspective, it is necessary or compulsory to disclose your personal information to our associated person, employees, agents, contractors, or their subcontractors. However, these parties would be required to use the information for such use exclusively.
We may need to provide your information to our related entities or intermediaries connected to us in addition to regulators. However, we do our best to ensure that they protect your information in the same way that we do but further don’t provide a guarantee for the same. Upon receipt of your written request and enough information to allow us to identify the information, we will disclose to you the personal information we hold about you. We will also correct, amend, or delete any personal information that we agree is inaccurate. Anonymous data – We use technology to collect anonymous information about the use of our website, for example, when you browse our website our service provider logs your server address, the date and time of your visit, the pages and links accessed, and the type of browser used. It does not identify you personally, and we only use this information for statistical purposes and to improve the content and functionality of our website, to better understand our clients and markets, and to improve our services. In order to collect this anonymous data we may use “cookies”. Cookies are small pieces of information that are sent to your browser and stored on your computer’s hard drive. Sometimes they identify users when the website requires information to be retained from one page to the next. This is purely to increase the functionality of the site. Cookies by themselves cannot be used to discover the identity of the user. Cookies do not damage your computer, and you can set your browser to notify you when you receive a cookie so that you can decide if you want to accept it. Once you leave the site, the cookie is destroyed, and no personal or other information about you is stored. - Consent for collection. PSPL cannot collect SPD unless it obtains the prior consent of the provider of the information. The consent has to be provided online by clicking, by letter, fax, or email, or by default. PSPL must also, prior to collecting the information, give the option to the provider of the information to not provide such information. In such a case, PSPL can cease providing the services for which the information is sought.
- Notification. PSPL does its best to ensure that the provider of the information is aware that the information is being collected, the purpose of use of the information, the recipients of the information and the name and address of the agency collecting the information.
- Use and retention. PSPL can use personal information only for the purpose for which it was collected and it doesn’t retain the SPD for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law.
- Right of access, correction, and withdrawal. PSPL permits the provider of the information the right to review that information and should ensure that any information found to be inaccurate or deficient
- Transnational transfer. PSPL will only transfer the SPD or information to a party overseas if the overseas party ensures the same level of protection provided for under the Indian rules. Further, the information can be transferred only if it is necessary for the performance of a lawful contract between the PSPL and the information provider.
EXCEPTIONS
- It is to be noted that Section 69 of the Act, which is an exception to the general rule of maintenance of privacy and secrecy of the information, provides that where the Government/Regulator is satisfied that it is necessary for the interest of:
- The sovereignty or integrity of India,
- Defence of India,
- Security of the State,
- Friendly relations with foreign States or
- Public order or
- For preventing incitement to the commission of any cognizable offence relating to the above or
- For investigation of any offence,
- A regulator may by order, direct us to intercept, monitor or decrypt or cause to be intercepted or monitored, or decrypted any information generated, transmitted, received, or stored in any computer resource.
Privacy Policy
This privacy policy sets out how Pentad Securities uses and protects any information that you share when you use this website. (Company Name) is committed to ensuring that your privacy is protected at all times. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Pentad Securities may change this policy from time to time by updating this page. This policy is effective from June 1, 2018.
Pentad Securities understands that our relationship is strongly built on trust and faith. In Course of using information on this website or availing the services, Pentad Securities may become privy to the personal information of its customer including information that is of confidential nature. Pentad Securities is strictly committed to protecting the privacy of its Customer and has taken reasonable measures to protect the confidentiality of the customer information and its transmission through World Wide Web. However it shall not be liable in any manner for disclosure of the confidential information in accordance with this Privacy Commitment or in terms of the agreement if any with the Customer or by reasons beyond its control. We may however be required to disclose your personal information to Government, Judicial bodies, and our Regulators or to any person to whom the Firm is under an obligation to make disclosure under the requirements of any law binding on the Firm or any of its branches, if required. Hyperlink Policy for user Any hyperlink to other Internet sites is at customer’s own risk. The contents of which and the accuracy of opinions expressed are not verified, monitored or endorsed by (Company Name), in any way or manner. Pentad Securities is not responsible for the setup of any hyperlink from a third party website to Pentad Securities.
What we collect
We may collect the following information:
Name and contact details
Personal information, including date of birth, Aadhaar Number, and Permanent Account Number (PAN)
Demographic information such as gender and income
Other information that can help us improve our services
What we do with the information we gather
To use the information to improve our products and services
To periodically send emails to your registered email address about your investments, or other information which we think you may find interesting.
You will be free to unsubscribe from our mailing list at any time if you do not wish to receive such emails from us. From time-to-time, we may also use your information to contact you via phone or email for market research purposes.
We will not sell, distribute or lease your personal information to third parties unless we are required to share such information under the terms and conditions of the products and services you avail, or we are required to do so by law.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other website
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over such third-party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
If you believe that any of your information with us is incorrect or incomplete, please email us as soon as possible at care@pentad.in. We will promptly correct any information found to be incorrect.
Security certificates
Pentad Securities is an information technology company. We fully recognize and understand the security implications of being a service provider with whom people trust their money. There are many safeguards we adopt in this regard – some of these are technical, and some are structural.
When it comes to data security, our goal is to ensure that:
Your data is stored safely and securely – passwords are one-way encrypted before being stored in the database for high security.
All communication with you, or with mutual fund companies and other service providers – are encrypted using the highest standards.
Your data is not shared with anyone, unless you have explicitly requested us to do so to fulfil a transaction request.
To ensure that we achieve these goals, we have a variety of certifications/trust